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Who we serve / Government entities

Records requests for

government agencies and

boards

Licensing boards, program-integrity units, public health departments, and courts

can obtain records held by Omega Medical Records under the authority HIPAA and

state law provide.

Last updated September 14, 2026

Omega Medical Records responds to government requests for records in its custody from state medical boards, Medicaid and Medicare oversight units, public health agencies, disability determination services, and courts. Each release is matched to a permitted purpose under HIPAA or to legal process, and is documented.

Common requests

  • Licensing board investigations. Records tied to a complaint against a physician whose practice has closed.

  • Program integrity. Medicare and Medicaid audits and investigations.

  • Public health. Reportable condition follow-up and registry requests.

  • Disability determination. Social Security and state agency requests with the claimant's authorization.

  • Courts and law enforcement. Orders, warrants, and administrative subpoenas that satisfy 45 CFR § 164.512(f).

How a request is handled

1. Submit the form with the agency, the authority the request rests on, and the practice or physician involved.

2. We confirm the basis for release and any documentation we still need, within one business day.

3. Records are delivered through a secure channel, with a certification of the records when required.

4. Documentation. Every release is logged as a disclosure so the patient's accounting is accurate.

Custodian Verification. Agencies confirming who holds a closed practice's records can contact us directly for the notice of custodian.

FAQ

Questions we hear most

Which agencies request records from a custodian?

State medical boards investigating a complaint, Medicaid and Medicare program-integrity units, public health departments, Social Security disability determination services, workers' compensation boards, and law enforcement with proper process.

What authority do you need to release records to an agency?

A request that fits a HIPAA permitted disclosure, such as a health oversight activity under 45 CFR § 164.512(d), a public health purpose, or a court order or administrative subpoena that meets the rule's conditions. We confirm the basis on intake.

Can you confirm that a physician appointed Omega as custodian?

Yes. Boards and agencies can verify custodianship and obtain a copy of the notice of custodian by contacting us.

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